PagerDuty

PagerDuty Toolkit

Arcade's PagerDuty toolkit lets LLMs interact with PagerDuty to read and manage incidents, schedules, on-call rotations, teams, and more via OAuth2-authenticated API calls.

Capabilities

Incident management — retrieve, list (with filters for status, urgency, service, team, and time), update status (acknowledge, resolve, reopen), and reassign incidents to specific users.
Activity & audit — list log entries (the account-wide activity feed) covering triggers, acknowledgments, escalations, and resolutions.
On-call & scheduling — list on-call entries, schedules, and escalation policies; fetch individual policies by ID.
People & teams — list or look up users (including fuzzy search by name/email), list or fetch teams with members and linked resources, and retrieve the authenticated user's own profile via Whoami.
Services — list services (with optional name search) and retrieve individual service details by ID.

OAuth

This toolkit authenticates via OAuth2 through Arcade's PagerDuty auth provider. See the provider configuration reference for setup details: Arcade PagerDuty auth provider.

	Tool name	Description	Secrets
	Pagerduty.GetEscalationPolicy	Get a single escalation policy by ID.
	Pagerduty.GetIncident	Get a single incident by ID.
	Pagerduty.GetService	Get a single service by ID.
	Pagerduty.GetTeam	Get a single team by ID including members and linked resources.
	Pagerduty.ListEscalationPolicies	List escalation policies.
	Pagerduty.ListIncidents	List incidents with optional status, urgency, service, team, and time filters.
	Pagerduty.ListLogEntries	List log entries (activity feed) showing recent incident events. Returns events like incident triggers, acknowledgments, escalations, and resolutions across the account.
	Pagerduty.ListOncalls	List on-call entries with optional filters.
	Pagerduty.ListSchedules	List schedules.
	Pagerduty.ListServices	List services with optional name search.
	Pagerduty.ListTeams	List teams.
	Pagerduty.ListUsers	List users.
	Pagerduty.ReassignIncident	Reassign an incident to a specific user without changing its status.
	Pagerduty.SearchUsers	Search users using local fuzzy matching on name/email.
	Pagerduty.UpdateIncidentStatus	Update an incident's status (acknowledge, resolve/close, or reopen).
	Pagerduty.Whoami	Get the authenticated PagerDuty user's profile with contact and notification summaries.

PagerDuty Toolkit

Capabilities

OAuth

Available tools(16)

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